The Sugar Industry Foundation Inc. recently held a three-week Call Center Job Readiness Training to develop potential call center agents from the sugar farms, a SIFI press release said.

Sixteen sugar worker dependents were screened and chosen to avail of the free training.

The modules included: English Proficiency and Communication Skills; Computer Literacy; and Personality Development and Interview Training, the press release said.

One of the highlights of the training was the mock interview exercise at the CONFED Office in Talisay City which tested the trainees’ competence and confidence.

The interviewers were Herman Santos, CONFED Manager; Lucio Maria Barcelona, CONFED Treasurer and Trustee; Atty. Joel Cabalatungan, CONFED Legal Consultant and Atty. Enrique Barcelona, CONFED Consultant.

Ivan Joy Aguana of APSSI, a BS Architecture undergraduate from LCC-Bacolod got the batch’s first honors; Rechie John Buton of FFA, a BS Nursing Graduate from UNO-Recoletos bagged the second honors; and Dennis De Julian of SIMAG, a two-year course graduate from CIT was awarded as the most improved trainee, the press release said.

Present at the graduation ceremony were the SIFI president and COO, EdithVillanueva, SIFI Program Coordinator, Neolita Alminaza, SIFI Education Specialist, Jundel Toriano, CONFED Manager, Herman Santos, CONFED Chairman Raymond Montinola; the Chair of Negros Occidental Federation for information and Communications Technology, former Bacolod Councilor, Atty. Jocelle Batapa-Sique; and the trainers, it added.*

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