PanAsiatic Solutions Call Center in Bacolod City aims to employ 1,000 more agents before the year ends through its Barangay ACHIEVE program.

The program launched early this year is being implemented in partnership with local leaders in Bacolod to help provide employment opportunities to barangay residents of the city.

Siony Hijara, PanAsiatic site director, yesterday said they have provided application forms to the barangays for interested applicants who are of college level.

When there is a good number of them, they will bring their team to do the interview and pre-assessment in the barangay hall, she said. And, based on the assessment, they will schedule training classes, she added.

Their training partners are the Technical Education and Skills Development Authority, La Consolacion College of Bacolod, Negros Occidental Language and Information Technology Center, Philippine Call Center Institute and La SalTech.

Hijara said they will also forward near-hire applicants or high school graduates to their TESDA-accredited training partners to help them pass the job qualifying process.

She said the Barangay ACHIEVE program was launched during the first quarter of this year in Brgy. Taculing and they completed their first orientation on September 17. More barangays have signed up for the second orientation introducing the program on September 18, she said.

Hijara said the PanAsiatic Solutions building at the East Block along the Circumferential Road in Brgy. Villamonte, started construction in 2010 and will complete its third floor in October this year and so it will require 1,000 new agents for this expansion.

The company is among the six companies in Negros Occidental that have established the Family Welfare Program seeking to promote the welfare of its workers and their families, as announced by the Department of Labor and Employment last year, she said.

Hijara said they started with 200 agents and now have about 2,000 employees more than 65 percent of which are regular employees on full-time employment and they have about 60 to 100 walk-in applicants everyday.

PanAsiatic Solutions, a Lebanese-Canadian company, has nine call centers across the globe and its headquarters in Bacolod City is their first and only site in the Philippines, she said.

Hijara said the company has chosen to establish its headquarters in Bacolod City because the city has so much potential in terms of manpower. It has the right infrastructure and technology, and they are getting support from the local government.

She said the success of PanAsiatic in Bacolod will be the basis for expanding their presence in the country.

Hihara added that about 75 to 80 percent of their agents are from Bacolod and the rest are from nearby cities and municipalities.*CGS

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