The Government Service Insurance System launched in Bacolod City yesterday a centralized call center that is available 24/7 to answer member inquiries.

Jean Rusela Bengo, GSIS vice president for applications management, said the agency outsourced a contact center so that they can provide more services to members in terms of general information, pensioners' update, claims, and loan application statuses.

Bengo said they have about 60 to 70 agents receiving calls from members around the country who were trained at the GSIS to answer common inquiries that members ask.

Farmers finish training
on high value crops

A total of 124 vegetable backyard farmers finished a three-month training of the Kabalikat sa Kabuhayan Farmers Training Program of SM Foundation Inc., yesterday.

Cristie Angeles, assistant vice president of SM Foundation Inc., said that the training program is aimed at teaching farmers modern agricultural technology for high value crops.

Angeles said they want to make farmers entrepreneurs and business-minded people who are equipped to produce quality and safe vegetables.

‘Classification needed
for shift to organic'

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